000 00359nam a2200145Ia 4500
008 230326s9999 xx 000 0 und d
020 _a9780195667585
082 _a658.82
_bAPT
100 _aApte, Govind
245 0 _aServices Marketing
260 _aNew Delhi;
_bOxford University Press
_c2010
300 _a440
365 _b285
650 _aManagement,
999 _c23718
_d23718