| 000 | 00403nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 230326s9999 xx 000 0 und d | ||
| 020 | _a978-81-265-1287-4 | ||
| 082 |
_a658.82 _bGRO |
||
| 100 | _aGronroos, Christian | ||
| 245 | 0 | _aService Management And Marketing | |
| 250 | _a3rd | ||
| 260 |
_aNew Delhi; _bWiley India (P) Ltd. _c2010 |
||
| 300 | _a483 | ||
| 365 | _b399 | ||
| 650 | _aManagement, | ||
| 999 |
_c23680 _d23680 |
||