000 00333nam a2200133Ia 4500
008 230326s9999 xx 000 0 und d
020 _a0
082 _a658.8
_bDAS
100 _aDastoor, B. N.
245 0 _aCustomer Delight
260 _aNew Delhi;
_bAhmedabad Mamagement Association
_c2007
365 _b0
650 _aManagement,
999 _c20527
_d20527