| 000 | 00410nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 230326s9999 xx 000 0 und d | ||
| 020 | _a0 | ||
| 082 |
_a658.8 _bZEI |
||
| 100 | _aZeithaml, Valarie A. | ||
| 245 | 0 | _aServices Marketing: Integrting Coustomer Focus Across The Fi | |
| 250 | _a3rd | ||
| 260 |
_aNew Delhi; _bTata Mc Graw Hill Publishing Company _c2006 |
||
| 365 | _b385 | ||
| 650 | _aManagement, | ||
| 999 |
_c20343 _d20343 |
||