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	1.	Service Management by Fitzsimmons, James Fitzsommins, Mona J Edition: 5th Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi; Tata McGraw Hill Education Private Limited 2010 Availability: Items available for loan: Indus Institute of Management Studies (IIMS) (1)Call number: 658 FIT. Place hold Add to cart (remove)
	2.	Service Management: Operations, Strategy, Information Technology by Fitzsimmons, James., Fitzsimmons, Mona Edition: 7th. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi McGraw-Hill 2016 Availability: Items available for loan: Indus Institute of Management Studies (IIMS) (1)Call number: 658 FIT. Place hold Add to cart (remove)
	3.	Service Management: Operations, Strategy and Information Tec by Fitzsimmons, James Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Tata McGraw Hill Education Private Limited 2006 Availability: Items available for loan: Indus University Library (IULIB) (1)Call number: 658 . Place hold Add to cart (remove)

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