TY  - BOOK
AU  - Fernandez, Irma Becerra 
AU  - Gonzalez, Avelino 
TI  - Knowledge Management: Challenges, Solutions and Technologies 
SN  - 978-81317-2430-9 
U1  - 001.21 
PY  - 2004///
CY  - New Delhi 
PB  - Pearson Education 
ER  -