Fitzsimmons, James <br/><br/>
Service Management  

 - 5th  
 - New Delhi;  Tata McGraw Hill Education Private Limited   2010 
 - 605 
<br/><br/><label>ISBN: </label>9780070615663 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management, 
<br/><br/><label>Dewey Class. No.: </label>658  / FIT